Gallery Operations Manager

Department: Operations

Employment Type: Full Time

Location: Grosvenor Hill

Description

Gagosian is seeking an experienced Gallery Operations Manager to oversee building maintenance and facilities across two London gallery locations and two office locations (including external garage space), as well as provide key technical support for exhibition planning and execution.

The primary objective of this role is to maintain the gallery’s physical environment, ensure building readiness, and manage vendor logistics. Working closely with the Associate Director of Exhibitions, this role is also crucial in supporting the planning and mounting of complex exhibition installs and de-installs.

This position requires a detail-oriented, highly organised professional who thrives under pressure and enjoys working in a fast-paced, client-focused environment. Must be able to work flexibly as works may be required outside of office hours.

Key Responsibilities

Facilities & Building Maintenance

Facility Oversight: Manage the overall maintenance of all building facilities, HVAC systems, security and fire systems, and humidity control through proactive maintenance programs and rapid-response troubleshooting.
Vendor & Contractor Logistics: Coordinate and supervise external contractors (electricians, plumbers, painters, engineers, etc.) working on-site.
Standards & Housekeeping: Ensure all gallery presentation spaces and administrative offices are maintained to the highest aesthetic standard. Oversee external cleaning contractors.
Health & Safety: Maintain safe working practices and lead H&S compliance across both locations.
Keyholding: Serve as the primary, 24-hour first point of contact and keyholder for all fire and security emergencies.

Exhibition Technical Planning & Installation

Technical Planning: Assist with project management for complex installations, including drafting schedules, producing risk assessments, establishing H&S procedures, and maintaining installation files.
Execution Support: Support the Associate Director, Exhibitions to execute seamless exhibition builds, installs, and de-installs.

Skills, Knowledge and Expertise

Experience:

Minimum of 3 years of related experience in facilities management or technical gallery operations (art gallery, museum, or auction house experience is a strong advantage).

Technical Knowledge:

Hands-on technical understanding and experience with building management and climate systems.

Skills:

Strong organisational, practical, and troubleshooting skills with a collaborative mindset.
Excellent record-keeping.
Ability to prioritise and manage multiple tight deadlines under pressure.
Ability to communicate with all levels of staff.
Excellent written, oral, and visual communication skills, including the ability to write clear technical documentation.
A strong interest in contemporary art.

Software Proficiency:

Proficient in Microsoft Office Suite, Adobe Photoshop and Google Workspace.
Knowledge of Rhino or 3D modelling software is an advantage.

Key Responsibilities

Skills, Knowledge and Expertise

About Gagosian